Question 1

How long does dental treatment take at EUSmiles?

Accepted Answer

Most cosmetic treatments — including veneers, crowns, and whitening — are completed in just 3–5 days in Antalya. All-on-4 full-arch restorations typically take 5–7 days. We provide a detailed day-by-day schedule in your personalised treatment plan before you book.

Question 2

Is EUSmiles JCI accredited?

Accepted Answer

Yes. EUSmiles holds Joint Commission International (JCI) accreditation — the same gold-standard certification held by leading hospitals across Europe and North America. This means our clinical protocols, sterilisation procedures, and patient safety standards are independently audited and verified.

Question 3

What makes EUSmiles different from other dental clinics in Turkey?

Accepted Answer

EUSmiles focuses exclusively on international patients from Estonia and the Baltic region. We have a dedicated patient coordinator who speaks Estonian, English, and Russian; transparent all-inclusive pricing; JCI accreditation; and a 5-year guarantee on major restorations. We also handle airport transfers and accommodation recommendations — you don't need to organise anything yourself.

Question 4

Do you offer free online consultations?

Accepted Answer

Yes. Before your visit, you can send us photos of your teeth and any existing X-rays via WhatsApp or our consultation form. Our dentist will review your case and send you a personalised treatment plan with pricing within 24–48 hours, completely free of charge.

Question 5

How do I get started?

Accepted Answer

Simply fill in our free consultation form or send a WhatsApp message. Include a few photos of your teeth and any X-rays you have. We'll respond within 24 hours with a personalised treatment plan and cost estimate — no commitment required.

Question 6

What implant brands do you use?

Accepted Answer

We use only CE-marked, internationally approved implant systems — including Straumann (Switzerland), Nobel Biocare (Sweden), and Osstem (Korea). All materials meet European Union medical device standards and carry international quality certifications.

Question 7

Are your crowns and veneers made in your own laboratory?

Accepted Answer

Yes. EUSmiles has an in-house dental laboratory equipped with Sirona CAD/CAM technology. This allows us to produce crowns, veneers, and prosthetics with same-day or next-day precision, without relying on external labs — ensuring quality control at every step.

Question 8

How do you ensure sterilisation and hygiene standards?

Accepted Answer

Our sterilisation protocols follow EU and JCI standards. All instruments are fully autoclave-sterilised between uses, and single-use items are never reused. As a JCI-accredited facility, we undergo regular independent audits of our infection control procedures.

Question 9

Are your dentists internationally qualified?

Accepted Answer

All EUSmiles dentists hold recognised dental degrees from accredited Turkish universities, and many have specialist training in implantology, prosthodontics, or cosmetic dentistry. Several hold Associate Professor titles and have published peer-reviewed research in international journals.

Question 10

What happens if there is a complication during treatment?

Accepted Answer

Our clinical team addresses any complications immediately at no additional charge. For issues discovered after you return home, we provide remote consultation by video call or WhatsApp and, if necessary, cover the cost of corrective treatment under our 5-year guarantee.

Question 11

How much can I save compared to Estonia?

Accepted Answer

Typically 50–70% on most treatments. For example, a single dental implant costs €1,800–€3,000 in Estonia but starts at €800–€900 at EUSmiles. A full set of 20 porcelain veneers costs €18,000–€25,000 in Estonia but starts at €4,000–€5,000 at EUSmiles — even after factoring in flights.

Question 12

What is included in the treatment price?

Accepted Answer

All treatment prices at EUSmiles include: the dental procedure itself, all required digital X-rays and 3D CBCT scans, temporary restorations where needed, your personal English-speaking treatment coordinator throughout your stay, airport transfers from/to Antalya Airport, and all follow-up appointments during your visit.

Question 13

Are there any hidden costs I should know about?

Accepted Answer

No. We provide full written pricing before you commit to anything. The only costs not included in your treatment package are your flights to/from Antalya and accommodation (though we provide hotel recommendations to suit every budget). There are no consultation fees, no surprise charges.

Question 14

What payment methods do you accept?

Accepted Answer

We accept cash (EUR, GBP, USD), all major credit/debit cards (Visa, Mastercard), and bank transfers. For larger treatment packages, interest-free installment options may be available — ask your treatment coordinator during your consultation.

Question 15

Do I need travel insurance?

Accepted Answer

We strongly recommend purchasing travel insurance that covers dental emergencies and medical repatriation before your trip. This protects you in the unlikely event of a complication unrelated to the treatment itself. Your actual dental work is covered by our own 5-year guarantee.

Question 16

Do I need to bring dental records or X-rays?

Accepted Answer

If you have recent X-rays (taken within the last 12 months), please send them to us via WhatsApp before your visit — it helps us plan your treatment more accurately. If not, we will take full digital X-rays and a 3D CBCT scan on your first day at the clinic at no extra cost.

Question 17

What happens on my first day at the clinic?

Accepted Answer

After your airport transfer, we welcome you at the clinic for a comprehensive examination including digital X-rays and 3D scanning where required. Your dentist will review your case in detail and confirm your treatment plan. For straightforward procedures, treatment often begins on the same day.

Question 18

Will I be in pain during or after treatment?

Accepted Answer

We use modern local anaesthesia techniques for all procedures — you will feel no pain during treatment. Some post-procedure sensitivity or mild swelling is normal for implant and surgical procedures. We provide pain management medication and detailed aftercare instructions before you leave the clinic.

Question 19

How many trips to Antalya will I need?

Accepted Answer

Most patients complete their treatment in a single visit (3–5 days). For dental implants requiring osseointegration (bone fusion), a second visit 3–6 months later may be needed to fit the permanent crown — or we can use immediate loading protocols where clinically appropriate, completing everything in one trip.

Question 20

Can I combine my dental treatment with a holiday in Antalya?

Accepted Answer

Absolutely. Antalya is one of Turkey's top tourist destinations, with beautiful Mediterranean beaches, ancient ruins, and world-class hotels. Many of our patients enjoy exploring the old city, visiting waterfalls, or simply relaxing by the sea between appointments. We can recommend the best areas to stay.

Question 21

What is covered by your 5-year guarantee?

Accepted Answer

Our 5-year guarantee covers all dental implants, zirconium crowns, E.max crowns, porcelain veneers, and All-on-4 fixed bridges against defects in materials or workmanship. If a restoration fails or chips within the guarantee period, we will replace it at no cost to you.

Question 22

What is NOT covered by the guarantee?

Accepted Answer

The guarantee does not cover: damage from accidents, trauma, or chewing on very hard objects; complications from poor oral hygiene; normal wear on composite restorations; or implant failure caused by uncontrolled medical conditions such as unmanaged diabetes or severe bone disease.

Question 23

What should I do if I experience a problem after returning home?

Accepted Answer

Contact us immediately via WhatsApp or email with clear photos of the issue. In most cases we can diagnose and advise remotely. If the problem is covered under our guarantee and cannot be resolved locally, we will invite you back to Antalya for treatment at our expense.

Question 24

Can I get follow-up care at my local dentist?

Accepted Answer

Yes. We provide detailed clinical notes and a full set of X-rays for your local dentist. For routine maintenance such as professional cleaning and X-ray checks, your local dentist can care for your restorations. For specialised corrective work under guarantee, we prefer to carry this out at our clinic.

Question 25

How do I care for my implants and veneers at home?

Accepted Answer

We provide full written aftercare instructions before you leave. Implants and veneers require standard oral hygiene: brushing twice daily with a soft-bristle brush, daily flossing or using an interdental brush, and avoiding very hard foods. Regular check-ups every 6–12 months with your local dentist are also recommended.

Question 26

How do I get to Antalya from Estonia?

Accepted Answer

Antalya has direct or one-stop flights from Tallinn, with connections via Istanbul, Amsterdam, or Helsinki. Flight time is approximately 3–4 hours direct. Airlines such as Turkish Airlines, Pegasus, and Wizz Air regularly serve this route. We recommend booking 4–6 weeks in advance for the best fares.

Question 27

Can you arrange airport transfers?

Accepted Answer

Yes. We arrange private car transfers from Antalya Airport (AYT) to your hotel and clinic, included free of charge in your treatment package. Just send us your flight details at least 48 hours before arrival and we will have a driver waiting for you at arrivals.

Question 28

What hotels do you recommend near the clinic?

Accepted Answer

Our clinic is in the Lara/Güzeloba district of Antalya, which has a wide range of hotels from budget options (€30–€50/night) to 5-star resorts (€80–€150/night). We provide personalised hotel recommendations based on your budget and preferences, and sometimes negotiate special rates for our patients.

Question 29

Do I need a visa to visit Turkey?

Accepted Answer

Citizens of Estonia, Latvia, and Lithuania with EU passports do not currently require a visa for short stays (up to 90 days) in Turkey. Please verify the latest entry requirements on the official website of the Turkish Ministry of Foreign Affairs or your country's travel advisory before booking.

Question 30

What is the best time of year to visit Antalya for dental treatment?

Accepted Answer

Antalya has a Mediterranean climate and is pleasant year-round. The most popular months for our Baltic patients are April–June and September–November: warm sunny weather, lower hotel prices than peak summer, and shorter flight booking lead times. July and August are very hot (35°C+) but still comfortable for patients spending most time indoors at the clinic.

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